sHIPPING POLICY

Thank you for shopping with Sweet Pup Co.! We aim to make sure your order arrives promptly and safely. Please review our shipping policy below for details on our shipping timeframes and procedures.

Processing Time

    •    Standard Orders: Orders are typically processed within 1-3 business days.

    •    During Holidays: Due to high demand, processing times may extend to 3-5 business days during holiday seasons.

Shipping Timeframes

    •    Standard Shipping: 1-8 business days after processing, depending on your location.

    •    Holiday Shipping: During peak holiday periods, please allow 8-12 business days for your order to arrive.

Shipping Rates

Shipping rates are calculated at checkout based on your location and the weight of your items. Any additional fees will be clearly displayed before completing your purchase.

Tracking Your Order

Once your order has shipped, you will receive an email with tracking information. You can use this tracking number to follow your package’s progress.

Delayed or Lost Shipments

While we work hard to ensure timely delivery, shipping times may occasionally be delayed due to carrier delays, weather conditions, or other factors beyond our control. If you have not received your order within the estimated timeframe, please contact us at sweetpupco13@gmail.com

Incorrect Address

Please ensure that all shipping information is accurate. We are not responsible for orders delivered to an incorrect address provided at checkout. If you need to update your shipping address, contact us as soon as possible at sweetpupco13@gmail.com

International Shipping

Currently, Sweet Pup Co. only ships within the United States. We hope to expand our shipping options in the future!

Questions?

If you have any questions about our shipping policy or need help with your order, feel free to contact us at [support@sweetpupco.com]. We’re here to help!